Support the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards. Make customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week. Introduce customers to your branch team who will build relationships and assist with specialized financial needs. Process and assist customers with transactions. Works with the branch manager to set the tone of the branch environment to provide an exceptional customer experience, and a dynamic and engaging culture. You'll contribute significantly to the success of your branch by helping with the following: Apply these skills to become a Lead Associate Operations at Chase and help impact the customer banking experience. Successful completion of the Lead Associate Operations training program is a pre-requisite to be considered active in Lead Associate Operations role.Īs a Lead Associate Operations on a Branch Banking team, you support the Branch Manager and Associates to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory banking requirements. Lead Associate Operations who are successful in making referrals may be eligible for monthly incentives. Here at Chase, you'll have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.ĭo you have a passion for helping customers, building relationships and delivering extraordinary customer service? We are looking for energetic, enthusiastic people to be the face of Chase to our retail branch customers. 
Using the latest banking solutions combined with cutting edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
At JP Morgan Chase, we have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing exceeding expectations and having a strong commitment to diversity and inclusion.
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